My experience went like this; I sent an email notification request on an out of stock rear axel replacement for my 2014 Mavic rear wheel. When the part became available I received an e-mail from John (Rogue Mechanic), I was quick to place my order and received it here in Canada 🇨🇦 a short time later. The new part turned out to be far superior than the original so that was a bonus too. Thanks for the speedy service and winning attitude. Cheers.