Can you imagine having an auto mechanic, plumber, doctor, or attorney that you have a high level of trust in? They can be worth their weight in gold, at the very least, a serious piece of mind. I genuinely hope that you have found a bike mechanic that you can trust, and I feel bad for the rest who aren’t so fortunate.
For as long as I can remember, I believed that trust is earned, not assumed. I know that’s an overused, pithy bumper sticker statement but it gets the point across. For some, trust can be fragile. Either you trust someone, or you don’t. There’s no grey area. This can be a very tenuous path, and I’m unsure if it’s realistic in today’s business climate. I choose that narrow gate to the best of my ability every day. Granted, I realize that everyone is in different circumstances that may or may not dictate how wide or how narrow that gate is
There are many situations that you engage in daily, that don’t allow trust to be established due to the nature of the transaction or timeframe. For those, we wing it and hope for the best. I try to go into these situations with realistic expectations for my sanity. But making transactions or decisions of a more costly nature with the additional element of trust in the form of a trusted advisor on either side of the transaction can be invaluable and can make your decisions more enjoyable. There’s a difference between placing your lunch order at a food truck and deciding if your next set of wheels will be Mavic, Enve, or Zipp
The same goes for making bike shop or online purchases and or taking your bike in for maintenance or repairs. Does the service manager or mechanic’s recommendation jive with your information? I acknowledge that there are subjective and absolute forms of advice. While it’s understandable that bike shops need to sell their inventory that’s sitting on the floor or the shelf, that information provided to you is just one factor that you should consider when making a purchase. Having someone who is unbiased and that you are confident in affords you a certain level of confidence. If you do not already have that person or you do not have the time and/or the patience to do your own research, you might want to consider RogueMechanic Support using the link below.
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Andy Repasky
December 20, 2021
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